Please allow up to 5 business days for your order to be processed and dispatched. Once we have shipped your item a notification will be sent to you and you will receive a tracking number (Australian purchases only). The delivery time frame is estimated between 2-5 working days, and can be longer for deliveries to Western Australia and remote locations. If you require a quicker delivery time, please email us at firstname.lastname@example.org and we can arrange express postage for an additional fee.INCORRECT ADDRESS OR RETURNED PARCELS
Bow & Willow does not take responsibility for orders shipped to an incorrect or invalid address and are not liable for any loss associated with this. If we are unable to deliver your parcel due to an incorrect delivery address, or if the parcel is returned to us as undeliverable, an extra postage fee will apply to send it again.